At Fingeko, we are committed to protecting our customers’ privacy at all costs. We have established a comprehensive Privacy Policy to strictly maintain the confidentiality of our customers’ data and information. When collecting data and information from our customers to provide our services, we are dedicated to remaining clear, transparent, and accountable.

Definitions

In this Privacy Policy, our customers are referred to as “customers,” “users,” “members,” “account holders,” “merchants,” “he,” “she,” “they,” and “it,” either in singular or plural form. Likewise, Fingeko is referred to as “Fingeko,” “Broker,” “Brokerage Service Provider,” “Trading Platform,” “Trade Facilitator,” “we,” and “us.”

Scope of the Privacy Policy

Our Privacy Policy covers all data and information we collect from our customers. It also outlines how we share, use, and protect such information, and specifies with whom we may or may not share this data. The Policy includes processes and procedures related to data modifications, updates, and security measures to safeguard customer information.

This data protection policy is an integral part of Fingeko’s general terms and conditions and complements them.

Data Collection and Usage

Fingeko collects data and information required during the registration process to ensure the provision of brokerage services. This data enables access to our trading platforms, tools, resources, and features.

If any information is found to be insufficient, incorrect, or if you refuse to provide it, we reserve the right to refuse or suspend our services, temporarily or permanently, with or without prior notice. Some features may be accessible without providing all information.

This Privacy Policy applies to all our services, facilities, tools, resources, features, applications, and software, including our website. It does not apply to practices beyond Fingeko’s control, or to individuals not affiliated with Fingeko. However, Fingeko employees using our services are subject to this Privacy Policy.

Types of Data Collected

We collect data through our trading platform, communications, third-party sources, surveys, and customer feedback. This includes:

Personal Information: Full name, gender, addresses, age, contact details, financial and asset statements, bank details, social security number, ID, passport, utility bills, etc.

Verification Data: For AML and KYC compliance, we require documentary evidence such as ID cards, utility bills, bank statements, etc.

Data Security

We employ robust security measures to protect your data. However, Fingeko is not responsible for data breaches, fraud, or hacking beyond our control. We do not disclose your data to third parties without your consent unless required by law.

Only you, Fingeko, or authorized personnel can access your data. You must notify us of any changes to your information. We may store and process your data on local servers and storage media.

Cookies Policy

You have the right to manage cookie settings. Cookies help us identify users and improve website functionality.

Mobile Commerce Policy

This Privacy Policy also applies to the Fingeko mobile trading app. When installing the app, permissions may be requested for:

Installing the app

Accessing storage

Using the microphone

Accessing media files

Viewing contacts

Connecting to the Internet

You can limit permissions or uninstall the app if you no longer wish to use it.

By using Fingeko’s services, you acknowledge and consent to the collection, processing, and storage of your data in accordance with this Privacy Policy.